B. Xquisit 4 x 4" Blonde HD Closure

Excluding Sales Tax

Same-Day Processing:

• Weekday orders placed before 3 PM ET/12 PM PT will be processed the same day. Orders placed after this time or on weekends will be processed on the next business day.

Shipping Options:

• 3-5 Days Standard
• 1-2 Days Express
• Overnight shipping if ordered before 3 PM ET on the day of shipment.

All units include package insurance in case of loss during transit.

• Custom Wigs and Natural Look Collection: 2-4 week processing time from the date of purchase. Once completed, tracking information will be sent within 1-2 business days unless otherwise noted in the product description or email confirmation.
• Bundles, Tape-Ins, and Lace: Up to 10 days processing time.
• Ready-to-Ship Orders: Tracking will be sent within 3 business days of order completion.

Once an order is sent to the mail carrier, B. Xquisit, LLC is not responsible for any lost or stolen goods. Please refer to the tracking information for updates. For additional help, contact USPS at 1 (800) 275-8777.

If you need an expedited order, please email us with your order number and name. We will do our best to accommodate your request.

Email: info@bxquisit.com

We do not offer refunds, but we are happy to offer exchanges under specific conditions:

 Eligibility for Exchange:

• Wrong head size
• Incorrect color
• Damaged, defective, or incorrect items received

*Other reasons will be considered at our discretion.

 Ineligible for Exchange:

• If the lace has been cut
• Hair has been dyed or altered in any way
• Cap has been cut or altered in any way
• Missing original packaging or box
• The hair/wig has been worn
• Tags, combs removed, or alterations to the wig cap, lac,e or hair

Please make sure to use our measuring guide to ensure you receive the correct size unit. Before cutting the lace, try on the unit to confirm the fit. Units can only be exchanged within 30 days if the lace is uncut.

Refunds:

Refunds are subject to approval and may incur a restocking fee. Refunds typically take 2-5 business days to clear, though processing times may vary depending on your financial institution (up to 10 business days).

Automatic Refunds will be issued if:

• Your order is canceled by B. Xquisit, LLC
• One or more items sold out after your order was processed

Return Process

 Returns will be processed once the items are received at our facility. You will receive a refund for returned items after they are reviewed by our returns team.

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Contact Us

 If there is a problem with your order that was due to our error, we will work diligently to resolve it. Please email us at info@bxquisit.com or reach out via our Contact Us page with the following information:

• Order number
• Product name
• Picture of the damaged or incorrect item

Our team will review your case and assist you with a solution as quickly as possible.

Your feedback is important to us! If you have any questions or concerns, please don't hesitate to contact us.